Make an appointment
Get in touch if you need a one-on-one session with an experienced counsellor or guidance on the support available to you.
You can either call us on 9360 1227 or visit our service in building 440.1.044 to make your appointments.
Your first appointment
When you visit us for the first time, you’ll meet with one of our counsellors for a triage appointment. The counsellor will discuss with you the challenges you’re facing and the options available to help you – these may include further individual counselling sessions, group sessions and online resources.
Your counsellor may also refer you to other services in the community that will be better placed to support you.
Your triage appointment will take about 20 minutes. Before it starts, we’ll ask you to fill in some forms and questionnaires to help us understand your circumstances and how you’re feeling.
To make your first appointment, you can either:
- call us on 9360 1227
- Visit us in person in Building 440.1.044
- Use our online booking system by clicking the link below (NOTE: The online system will be a phone appointment only)
- Please ensure you have completed the consent forms attached within the online system before your appointment
Telehealth and online support services
We understand that this is a very challenging time and that some people may experience difficulties coping throughout this period. If you require counselling support, please call us to arrange this on 9360 1227.
See other support services that may also be available to you.
Alternatively – you can access other telehealth support via the following options:
Telephone Crisis Support:
- Mental Health Emergency Response Line – 1300 555 788
- Lifeline – 131 114
- Crisis Care – 1800 199 008
- Suicide Call back Service – 1300 659 467
- Samaritans – 135 247
- Beyond Blue – 1300 22 4636
- Sexual Assault Resource Centre (SARC) – 1800 199 888
- QLife – 1800 184 527